Ziegler Plumbing & Sewer

I cannot say enough good things about Ziegler - they are easy to reach. They return your calls. They do quality work and their price is reasonable. Plumbers are not easy to find especially with top-notch service. Thank you Ziegler Plumbing!

While taking a shower this morning, the tub and toilets started to back up. A few guys at work recommended Ziegler Plumbing, so I gave them a call around 930 this morning. They said they were booked for normal hours, but I could be put on the schedule for the after hours emergency for this evening. I agreed and was happy they could get to me the same day. I got a phone call that they had finished up their other jobs earlier than expected and could be to the house during normal hours and would save me the after hours fee. They showed up at 245 in the afternoon and had everything fixed by the time I left work at 415. I couldn't be happier and will hire them for any plumbing issues or upgrades from here on out.

I called for a property I manage regarding a back-up around 5:15pm and was told there wasn't any after hours time slots available. I explained that there were children there, only one bathroom in both units affected and that it was at one of their worker's apartments and I was told to call back at 7am the next day. The next day, the worker went into the office to confront what happened the night before because it was his apartment and he believed in the company and was let down. He walked into Casey stating she had been drinking and no one was getting any after hour calls. She was laughing and even stated how the woman on the phone mentioned kids were there. When confronted, Casey advised I had lied and never said it was his apartment. The worker, who is also my son which is why I called Ziegler in the first place to support the company he works for, got more mad and cussed leaving the office (which he was written up for also). Keep in mind that one of the children affected was my grandson, worker's son. The next thing Casey said was that Ziegler doesn't go into that part of Newport News. I called another company who came from Williamsburg to help the property I manage. Whether this was my son or not, this whole situation just showed the lack of empathy, loyalty to the City of Newport News, and all of the customers/potential of customers. Casey represented the company and the company did nothing. This is just my experience.

Last week: We had another little leak in our plumbing and called Ziegler. We asked for Don and he was able to do the repair. It is so good to have a trusted person to do the work on our townhouse. Thank you Don and Ziegler for the great and efficient work. I would definitely recommend your company and Don to all. 7 months ago Ziegler Plumbing and a special thanks to Don did a great job in our plumbing repair yesterday. Don was very knowledgeable and explained the work that he was doing. He fixed the leak very quickly in a very precarious place to reach the leak. I would highly recommend Ziegler Plumbing and Don.

Edward came out today for a leak in our bathroom he was very knowledgeable and helpful and reassured us on our concerns about a leak in our bathroom sink and wall. We felt comfortable with his answers and would call on him again if we need help in the future. Very professional. Thank you Edward.

Thanks so much to the team for their awesome work! A big shout out to Will and Rich for helping make everything work out perfectly. I highly recommend Ziegler plumbing and can't wait to work with them again. Thanks guys!

FAST and QUALITY service. Was referred to them, called them, had everything scheduled and repaired in less than 24 hours. For emergencies they're probably even quicker. Free estimates and they won't break the bank. Highly recommended! A+++++++++++

I really can’t say enough good things about Ziegler plumbing. I had the main water line from the street to my house break. This was a serious issue that could have caused a lot of damage and been extremely expensive if not dealt with quickly. Being not from the area I wasn’t sure what plumbing company I could trust. My neighbors and previous home owner that I purchased my home from had nothing but great things to say about Ziegler. They weren’t wrong. When I called I spoke to Jess in the office who was professional and sympathetic to my situation. She quickly got a team to my home. When the team arrived at the house they were top notch and professional all the way. They had the situation resolved very quickly. They diagnosed my problem and let me know about the kind of pipe that was used and how to best protect myself against this type of issue again in the future. If it hadn’t been for them I would have had to have my drive way ripped up and most likely no running water for quite awhile. If you are looking for an honest, knowledgeable plumbing company that will really get the job done correctly, go with Ziegler.